BillsPay.ng Privacy Policy
Effective Date: 6/5/2024
Introduction
BillsPay.ng ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and our services. By using BillsPay.ng, you consent to the data practices described in this policy.
Information We Collect
1. Personal Information
We may collect personal information that you provide directly to us, such as:
- Contact Information: Name, email address, phone number.
- Payment Information: Bank account details, credit/debit card information.
- Identity Verification: National ID, driver’s license, or other identification documents.
2. Usage Information
We collect information about your interactions with our App and services, including:
- Transaction Data: Records of transactions you perform using our services.
- Device Information: IP address, browser type, operating system, device model, unique device identifiers.
- Location Information: Precise location data if you grant permission through your device settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Services: Processing transactions, sending confirmations, managing customer accounts.
- Communication: Sending transactional or promotional emails, notifications, and SMS.
- Security and Fraud Prevention: Protecting against unauthorized transactions, investigating fraudulent activities.
- Compliance: Adhering to legal obligations and regulatory requirements.
Sharing Your Information
We may share your information with:
- Service Providers: Third parties that perform services on our behalf, such as payment processing, customer support, and data analysis.
- Business Partners: Partners who offer services or products that integrate with our App.
- Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of BillsPay.ng, our users, or others.
- Affiliates: Our subsidiaries and parent company.
Data Security
We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights and Choices
You have the right to:
- Access and Update: Access and update your personal information through your account settings.
- Delete: Request deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: Opt-out of receiving promotional communications from us by following the instructions in those communications.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data, enhance user experience, and analyze trends. You can control the use of cookies through your browser settings.
Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Thank you for trusting BillsPay.ng with your personal information. We are committed to ensuring your privacy and security.